Once your parcel has been dispatched from our warehouse, you will receive an email notification. Shortly after, you’ll get another email from our delivery partner with tracking information so you can follow your parcel’s journey.

Orders placed with our standard delivery service are typically dispatched within 48 hours. During busier periods, this may take a little longer. Please keep an eye on your inbox for updates on your parcel.

Tracking your order is easy! Log in to your account and go to the “Order” section for real-time updates on your order’s location and estimated delivery date. You can also use the tracking number provided in your shipping confirmation email on our tracking page.

Unfortunately, once an order is confirmed, we cannot make modifications. Please review your items and shipping details before completing your purchase. If you have any concerns, contact our customer service via email or phone for assistance.

If you need to return an item, visit our ‘Returns’ page for detailed instructions. You can also contact our customer service via email or phone if you have any questions or need assistance with the return process.

We’re here to help! Contact our customer support team via email at [email protected]. For a quicker response, call us at 718-218-5115. Our dedicated team is ready to assist you with any inquiries or concerns.

We provide a detailed size guide on each product page to help you choose the perfect fit. Simply click on the “Size Guide” link near the product description. If you have specific questions or need personalized assistance, don’t hesitate to contact us by phone.

We apologize for any inconvenience. If you receive a defective item, contact our customer support immediately via email or phone. We will guide you through the return process and ensure a swift resolution, including a replacement or refund.